Information

 Orders & Enquiries

 Deliveries

 Prices

 Returns Policy

       

If you encounter a problem using this web site please let us know. Or, if you prefer to order by telephone for a more personal service, if you have a query, require advice or technical assistance on any of the products we offer, please telephone us on
01384 671505 during UK office hours only, Monday to Friday.
Alternatively, email us at
sales@sanitizers.co.uk.

If you are seeking a particular type or brand of hand cleaning product and cannot find it in our range, please email us with details at sales@sanitizers.co.uk
since we handle many more products than are listed on these pages.

COSHH DATA
Most hand cleaners are not COSHH regulated, but relevant information will be sent if requested, or downloaded from this web site. Extra copies can be obtained on request by telephoning 01384 671505 during UK office hours, or e-mailing
sales@sanitizers.co.uk

We use a next-day courier service for most deliveries and charge carriage by weight, at cost. Courier charges start at £7.95 + VAT for up to 25kg. Postage/packing charges for small items begin at £3.00 + VAT. The carriage charge is calculated automatically at the checkout.

We serve the UK Mainland only from this web site. Orders to UK off-shore islands by special arrangement only. For orders to N. Ireland and EU countries  please phone us on
+44 (0)1384 671505. 
No other continents are served except by special arrangement, and then at our absolute discretion..

Normal delivery time is 2/3 days from receipt of order.
If there is likely to be a significant delay we shall notify you by email before processing your order and your payment.

Prices shown do NOT include VAT.
VAT is calculated at the Checkout.

We reserve the right to change prices and special offers without prior notice.

Our money back guarantee is offered with the following provisos:

If we make a mistake and supply goods not as ordered, we promise to rectify the error at our cost and as quickly as possible.

Please check any received items immediately upon receipt of delivery.

You must advise us with 7 days if you have ordered goods incorrectly by phoning us on 01384 671505. Such goods must be returned strictly within 14 days of receipt, at your cost. Goods must be returned in manufacturers' original packaging (if applicable) with entire contents enclosed and unopened. Furthermore, goods must be unused and in a re-saleable condition. Any goods returned damaged, not re-saleable, or lost in transit will not be refunded, so please use a reputable carrier for return of goods - this will give you the security of being able to claim from them in case of loss or damage. Goods received in line with the conditions listed above will be refunded.

Please note that no refund will be made for carriage charges.

We also reserve the right to levy a 10% handling charge if appropriate.

We reserve the right to refuse returns or to charge you for our reasonable costs if any product returned is not in accordance with these requirements.

    

BIRD FLU: IMPORTANT MESSAGE
ALCOHOLIC HAND CLEANING PREPARATIONS ARE RECOMMENDED FOR PROTECTION AGANIST BIRD FLU VIRUSES BY SUCH BODIES AS THE WORLD HEALTH ORGANISATION (WHO) AND THE US CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC)

Please click on the "SALVO-GEL HAND SANITIZER" link at the left hand side for details of our SALVO-GEL instant hand sanitizer and others.